FAQs

Q1: What materials are used in your products?

A: Handloom refers to fabric woven on a manual loom without the use of electricity. It is a traditional weaving method that supports artisans and promotes sustainable fashion.

Q2: Are all your products handmade?

A: Yes, all our products are handcrafted by skilled artisans using traditional handloom techniques.

Q3: How do I know the product is authentic handloom?

A: We work directly with certified weavers and cooperatives. Each item comes with a handloom mark or a certificate of authenticity wherever applicable.

Q4: What materials are used in your products?

A: We use natural fibers such as cotton, silk, wool, and linen, which are sourced ethically and woven by hand.

Q5: Can I request a custom size or color?

A: Yes, we accept custom orders depending on product type and availability. Please contact our support team for more information.

Q6: Do the colors appear exactly as shown on the website?

A: We strive to display products as accurately as possible, but colors may vary slightly due to screen resolution and lighting.

Q7: How do I place an order?

A: Simply browse our catalog, select your items, and proceed to checkout. You’ll receive an order confirmation via email.

Q8: What payment methods do you accept?

A: We accept credit/debit cards, net banking, UPI, and select digital wallets. All transactions are secure and encrypted.

Q9: Do you ship internationally?

A: Yes, we offer international shipping. Shipping charges and delivery times vary based on destination.

Q10: How long will it take to receive my order?

A: Orders are typically processed within 2–5 business days. Delivery may take 7–15 days depending on your location.

Q11: What is your return policy?

A: We accept returns within 7 days of delivery for unused and undamaged items. Custom or sale items are not eligible for return.

Q12: How do I care for my handloom product?

A: Handloom items should be hand-washed or dry-cleaned depending on the fabric. Avoid harsh detergents and direct sunlight to preserve color and texture.

Q13: Will the fabric shrink after washing?

A: Minimal shrinkage may occur in cotton products. Please follow care instructions to maintain longevity.

Q14: How can I contact customer support?

A: You can reach us via email at jaggihandloomchd@gmail.com or use the contact form on our website. We aim to respond within 24 hours.

Q15: Do you collaborate with designers or wholesalers?

A: Yes, we welcome collaborations and bulk orders. Please get in touch with us for partnership opportunities.

Frequently Asked Questions